Thursday, May 14, 2020
Organizational Communication Perspectives Of The Hotel
Organizational Communication Perspectives Organizational communication perspectives refer to the different approaches to evaluating the interactions between individuals working in an organization. The criteria apply to horizontal, lateral and vertical communication. Organizational communication perspectives describe and illustrate the flow of information in an organization. Through the various organizational communication perspectives, an organization understands and both the internal and external communication environment. This essay shall cover the three types of communication and show how the Four Seasons Hotel can apply them. Moreover, the theories of management shall be discussed in lieu to organizational communication in the Four Seasons Hotel. The Four Seasons Hotel is a Canadian-based company and has been in operation for over five decades. The organization has since expanded and extended operations to close to one hundred hotels spread all over the world. The Four Seasons Hotel is dominant in the hospitality industry due to its beliefs and principles that guide its service delivery. In 2011, the hotel introduced an innovative organizational structure in effort to adapt to the changing global hospitality industry. In addition, the new management structure seeks to improve communication in the organization. Management theories aid in boosting the efficiency and productivity of employees. Organizations may employ several theories simultaneously. However, the choiceShow MoreRelatedThe Interpretative View Of Organizational Communication1703 Words à |à 7 Pages The interpretative view of organizational communication developed from a humanistic approach to organizational behavior. The approach views organizations as cultural centers that develop over time. Consequently, the cultural setting of an organization determines the relationship between the management and the employees as well as between the employees. The interpretive organizational communication approach centers on the nature of communication between human beings in their natural environmentsRead MoreA Study On Hilton Hotel1157 Words à |à 5 PagesHilton Hotel is founded by Conrad Hilton, they started their operation since 1919 and since then, they become one of the well-respected premier hospitality organizations with diverse employees worldwide. Currently, they have more than 4,600 owned and franchised hotels and resort chain in 100 countries. It has more than 200,000 rooms to accommodate guests from different parts of the world. It has more than 400,000 employees and team members to answers the needs of their guests (HiltonhotelworldwideRead MoreOrganizational Communication : An Organization4658 Words à |à 19 Pages Organizational Communication Prespectives YourFirstName YourLastName University title INTRODUCTION Organizational Communication Perspectives Organizational communication perspectives refer to the different approaches to evaluating the interactions between individuals working in an organization. The criteria apply to horizontal, lateral and vertical communication. Organizational communication perspectives describe and illustrate the flow of information in an organization. Through theRead MorePorters 5 Forces on Orbitz1288 Words à |à 6 PagesBusiness. Orbitz has 800 employees in their Chicago headquarters and 1,500 employees worldwide with offices in 20 countries. In this report we discuss the organization structure of Orbitz from a strategic perspective. Strategy and Mission Orbitzââ¬â¢s mission is ââ¬Å"to be one of the worldââ¬â¢s three primary hotel distribution platforms.â⬠Their strategy for achieving this mission is to focus on three key drivers: demand, supply, and retail. To increase demand, strategies include further increasing brand awarenessRead MoreLiterature Review : Employee Retention1187 Words à |à 5 Pagesconditions change. Employee retention will continue to be an important issue for most job group in the first decade of the 21st century. In hospitality industry, employee retention is the most important target for the hotels because hiring qualified employees is essential for hotels but their retention is more important than hiring, because a huge amount of money is spent on the orientation and training of the newly hired employees. Employee retention is the existence of an ongoing employment relationshipRead MoreReport On Service Quality Of Remington Hotel1678 Words à |à 7 Pagesï » ¿Report on Service Quality of Remington Hotel Introduction The concept of quality holds a central place in the hotel industry where servicing is the main part of the business. Lewis and Booms (1983) commented that service quality is ââ¬Å"a measure of how well the service match with the customer expectationsâ⬠on a consistent basis. Parasuraman et al (1985, p. 42) stated, ââ¬Å"Quality is an elusive and indistinct constructâ⬠Quality is comparison between expectation and performance. Parasuraman et al (1988)Read MoreCommunication Is The Way Of Sharing Our Ideas5050 Words à |à 21 Pageswithout communication? As it has been said that human being is a communicative object, and the humanitarian cannot be established without a communication system (Harris, Nelson, 2008). As a result of that, communication is imperative for human being to interact with people, nature in order to survive and live in a secure life. As Harris Nelson (2008) indicated communication is the way of sharing our ideas, and feelings with people. In addition to the importance of communication, communication is notRead MoreFood and Beverage Service Standard1469 Words à |à 6 Pages | INTERNATIONAL COLLEGE OF HOTEL MANAGEMENT | | TRANG NGUYEN 000884493Mr. RICHARD HUNTER 16/08/12 | [BBHM102: Food and Beverage Service Standards] | Assessment 1: Service Quality Standards | Table of Contents Introduction: 3 Body: 4 Conclusion 6 REFERENCES: 7 Executive Summary The reportââ¬â¢s aim is designed to examine the five fundamental concepts of food and beverage service quality standards for a commercial hospitality operation and hence recommendations can be review to enhanceRead MoreReading Work : In The New Workplace Centers Around Five Adult Educators1584 Words à |à 7 Pagesfear penalization from reported mistakes. Urban Hotel Hunter observed the ââ¬Å"Quality Journeyâ⬠at the Urban Hotel, which had been implemented to restructure the hotel culture and to be globally competitive. Hunter illustrates the hotel staff as diverse, attractive, current, and polite. Housekeeping employees worked in a different world than other staff; their headquarters were in the basement, triggering different dress and more time for communication. Hunter writes, ââ¬Å"Beneath the surface appearancesRead MoreOrganizational Communication Perspectives And Management Theories3365 Words à |à 14 Pages Organizational Communication perspectives and management theories Moteab Alsaloum Fairleigh Dickinson University ââ¬Æ' Introduction Human beings are communicative objects; and they cannot know each other without a communication system (Harris, Nelson, 2008). Because of communication systems, human interaction is imperative for surviving and living in secure lives. Harris Nelson (2008) indicate that communication is a way of sharing
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.